SUPPORT CENTER
We're here to help you on your wellness journey. Find answers, get support, and make the most of your Lunot experience.
Our support team is ready to help you
support@lunot.app✨ We typically respond within 24 hours
Everything you need to begin your journey
Simply tap "Sign in with Apple" on the welcome screen. Your account is created instantly using your Apple ID. We never see your password, and your data stays completely private and secure on your device.
From the Home screen, tap the beautiful "Log Period" button or tap any date on the calendar. Select your flow level (light, medium, heavy) and save. It takes just seconds!
Tap "Daily Log" from the Home screen. Track your mood, energy, symptoms, sleep, and more with our intuitive interface. Daily logging helps improve your predictions dramatically.
Our AI-powered predictions improve over time as you log more cycles. After 3 complete cycles, predictions typically become 85-95% accurate. The more you log, the smarter Lunot becomes!
Your body moves through four beautiful phases
Days 1-5. Rest & reflect. Honor your body's need for restoration.
Days 6-13. Rising energy. Perfect for new beginnings.
Days 14-16. Peak power. Your most vibrant time.
Days 17-28. Wind down. Practice self-care.
Discover everything Lunot can do for you
Seamlessly sync your cycle data with Apple Health. Go to Settings → Health Integration to connect. Your data stays synchronized across all your health apps.
Meet your personal AI companion! Ask questions about your cycle, symptoms, and wellness. Get personalized insights based on your unique patterns.
Visualize your cycle with stunning charts and dashboards. Discover patterns, track trends, and understand your body like never before.
Never be caught off guard. Receive gentle reminders for upcoming periods, fertile windows, and daily logging prompts.
Quick access to your cycle at a glance
Available Widgets: Cycle Day Counter • Phase Indicator • Period Countdown • Quick Log Button
Quick fixes for common issues
Force close the app by swiping up from the app switcher. Restart your iPhone. Check for updates in the App Store. If issues persist, try reinstalling the app.
Ensure you're logging period start and end dates accurately. Log at least 3 complete cycles for better predictions. Remember that stress, travel, and health changes can affect your cycle.
Go to iPhone Settings → Notifications → Lunot. Ensure "Allow Notifications" is enabled. Check that sounds and badges are on. Verify reminders are enabled in Lunot Settings.
Go to iPhone Settings → Health → Data Access & Devices. Find Lunot and ensure all permissions are enabled. In Lunot, go to Settings → Health Integration and reconnect.
Your data is sacred to us
Your data is stored securely on your device using industry-standard encryption. We prioritize your privacy above everything else.
Absolutely! Go to Settings → Data → Export Data. You'll receive a complete file containing all your cycle history, logs, and settings.
Go to Settings → Data → Delete All Data. This permanently removes all your information from the app. Please note this action cannot be undone.
Never. We do not sell, share, or monetize your personal health data. Your privacy is our unwavering commitment to you.
Lunot is not a medical device.
The information provided by Lunot, including cycle predictions, fertility estimates, and AI-generated content, is for educational and informational purposes only.
Emergency: If you're experiencing a medical emergency, call emergency services immediately.